Privacy Policy
At Oak Drive Co., your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored.
This policy outlines how we handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
What we collect
When you contact us, make a booking, or complete a form, we may collect personal information including:
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Your name, date of birth, and contact details (such as email address and phone number)
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Booking information, including service type, date, and pick-up location
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Preferences or information you choose to share to help us plan or deliver your service
We do not store credit card or payment details. All payments are processed securely via trusted third-party payment platforms.
How we use your information
We only use your information where necessary to:
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Confirm and manage your booking
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Communicate important information relating to your service
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Coordinate reservations or experiences on your behalf
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Improve our services based on general feedback
We do not sell, rent, or trade personal information. Your details may only be shared with trusted third parties where required to deliver your service (such as venues or booking platforms), or where required by law.
Storage and security
Personal information is stored securely and accessed only where necessary to deliver our services. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
Marketing communications
If you choose to opt in, we may occasionally send updates, local tips, or information about our services. You can unsubscribe at any time using the link provided in our communications or by contacting us directly.
Your rights
You may contact us at any time to:
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Access or update your personal information
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Request deletion of your data where appropriate
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Opt out of marketing communications
Cookies
Our website may use cookies and basic analytics tools to improve functionality and understand how visitors use our site. These do not collect personally identifiable information. You can manage or disable cookies through your browser settings.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@oakdrivingservices.au.